Trust
Trust center
What we hold, what we never do, and every policy behind it, in one place. Written for store owners, agencies and the people who review vendors for them.
What we never do
Touch your ad account
You paste our feed URLs into the catalog you already have. We never ask for access to Meta, TikTok, Snapchat or Pinterest.
Create or change your catalog
Remove our URLs at any time and your catalog goes back to your own images. There is nothing to undo.
Show a wrong price
When a price changes, your ad shows your own product photo until the new image is ready.
Break your catalog
A product we cannot draw keeps its original image, and a failed update leaves the last good feed in place.
Policies and documents
- Security and dataWhat we store, how stores are kept apart, and deletion.
- Report a security issueOur disclosure policy, safe harbour and how to reach security@catalogbadge.com.
- Privacy policyWhat we collect, why, how long we keep it and your rights.
- Data processing agreementProcessor terms for stores and agencies, signed on request as the same text.
- Sub-processorsEvery service that handles data for us, and what it does.
- Where your data isWhere your data is stored and processed, and the backups.
- Terms of serviceThe agreement for using CatalogBadge.
- Refund policyThe free trial, the first-charge refund and what is not refunded.
Who runs CatalogBadge
CatalogBadge is a product of The Growth Folks®, Rohtas, Bihar, India. Paid plans are sold by Dodo Payments as merchant of record, priced in US dollars.
Contact
- Questions and data requests:
- hello@catalogbadge.com
- Security reports:
- security@catalogbadge.com